Spout
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(213) 335-2121 ACCOUNT CART · 0 Reserve Spout
Warranty & returns

Covered, plainly stated.

A one-year limited warranty on every Spout, plus a 30-day money-back guarantee from the day it arrives. Here's exactly what that means.
Promise 01
30-day guarantee
Try Spout at home for 30 days from delivery. If it isn't right for your space, return it for a full refund of the purchase price. We'll help arrange the return.
Promise 02
1-year warranty
Every Spout is warranted against defects in materials and workmanship for one year from delivery. If something fails through normal use, we repair or replace it at no cost to you.
What's covered
Covered, and not.
Covered
Compressor, pump, and fan failures
Electronics and control board defects
Leaks from manufacturing defects
Anything that fails through normal household use
Not covered
Consumable filters (normal wear items)
Accidental damage, drops, or spills
Unauthorized repairs or modifications
Cosmetic wear that doesn't affect function
Summary only. The binding limited-warranty terms ship with your unit and are linked at the bottom of this page.
How to claim
Three steps, one call.
01
Reach out
Call or text (213) 335-2121, or use the contact form with your order number.
02
Quick diagnosis
A specialist walks through a few checks. Many issues resolve on the first call.
03
Repair or replace
If it's a covered defect, we ship parts or a replacement, with prepaid return labels.
Register your Spout
Register for faster service.
Registering links your warranty to your account, so a claim takes one call, no receipt hunting. Purchases made on spoutwater.com are registered automatically.
The fine print
This page is a plain-language summary. The Spout Limited Warranty is provided with each unit and governs all claims; it applies to the original purchaser and is non-transferable. The 30-day money-back guarantee runs from the delivery date and covers the machine's purchase price. Filters and other consumables are excluded. Nothing here limits rights you may have under applicable state or federal law. Read the full warranty terms →
Spout

The next wave of water abundance. Clean drinking water pulled straight from the air, no plumbing, no bottles, no delivery.

(213) 335-2121
* Depending on temperature and humidity. See the full production grid.
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